We have a two family house with a basement that had a roach and mice infestation due to the tenants that were living there at the time. I found this company online, called them on Friday, and they were there Saturday (the very next day!) They treated the two floors and the basement. When I explained the issue we were having with the tenants, they were so understanding; they sent the paid invoice for the treatments that were completed right away as well as a letter describing that the issue was due to sanitation, in case we needed proof in court. I would definitely recommend them!